Shipping policy

1. Free Worldwide Shipping

We are proud to offer FREE SHIPPING on all orders storewide. No minimum purchase or discount code is required. We believe in transparent pricing with no hidden shipping costs at checkout.

2. Order Processing Time

All orders are processed and dispatched within 1–3 business days (excluding weekends and holidays) after your order is successfully placed. You will receive a confirmation email once your order has been handed over to our carrier.

3. Estimated Delivery Time

Shipping times vary by location. Below are our estimated delivery windows:

  • USA / United Kingdom / Europe: 7–12 business days.

  • Rest of the World: 12–20 business days.

Please note: These timeframes are estimates. Actual delivery may be affected by seasonal high volumes, weather conditions, or customs delays.

4. Order Tracking

Once your order has shipped, you will automatically receive a shipping confirmation email containing your Tracking Number.

  • Please allow 48 hours for the tracking information to update in the carrier's system.

  • You can track your package directly on our website or via global tracking platforms.

5. Customs, Duties, and Taxes

Our company takes full responsibility for any customs duties and taxes applied to your order. You will not be charged extra fees upon delivery. However, please note that any costs incurred during the return process (return shipping/taxes) are the responsibility of the customer.

6. Wrong Address Disclaimer

It is the responsibility of the buyer to ensure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an address before the item leaves our warehouse. Please contact us immediately if you believe you have provided an incorrect shipping address.

7. Damaged or Lost Packages

If your order arrives damaged, please take photos of both the packaging and the product and contact our support team within 48 hours of delivery. We will prioritize a replacement or a full refund for you.

8. Contact Information

If you have any questions about your shipment, please reach out to us:

  • Email: mggqm705751839@outlook.com

  • Support Hours: Mon–Fri, 9:00 AM – 6:00 PM